Custom Order Cancellation Policy:
Once an order has been placed, it is difficult to process a cancellation. There are many components that must come together in order to create custom art and deliver as promised. In the event you wish to cancel depending on where we are in the process, you may incur up to a 100% cancellation fee as we have spent a significant amount of time and expense up until the time of your request (design fees, scheduling fees, material fees and shipping fees, …etc.). Progress payments are non refundable.